Shipping policy
Overview
- Orders are delivered within 2_3 business days. Processing may be longer during peak periods.
Shipping Methods & Delivery Times
- Standard: 2-3 business days.
- Estimated delivery is shown on each product page; actual times depend on supplier, carrier, and customs.
Shipping Costs
- Free shipping on all orders and COD Payments method.
Order Processing & Tracking
- Items may ship separately from supplier warehouses.
- You’ll receive tracking info by email once your order ships and can view status in your account.
Customs, Duties & Taxes
- International orders may incur import duties/taxes—these are the recipient’s responsibility and can delay delivery.
Address Changes & Undeliverable Packages
- Verify your address at checkout. Changes after processing may not be possible. Returned packages may incur reshipment fees or a partial refund.
Lost, Damaged, or Defective Items
- Report damaged, defective, or missing items within 7 days of delivery with photos and order number. We’ll arrange a replacement or refund after investigation.
Returns & Exchanges
- Most items are returnable within 10 days if unused and in original condition. Some items (e.g., opened beauty products) may be final sale. Return shipping costs depend on the reason for return.
Notes
- Delivery estimates aren’t guaranteed and can be affected by supplier stock, carrier delays, customs, weather, or holidays.